Privacy Policy

Sharedo (“Sharedo”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you access or use our website and services (collectively, the “Services”).

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Data We Collect

We may collect personal data that you provide directly to us, including but not limited to:

  • Name

  • Email address

  • Telephone number or other contact details

  • Information submitted through forms, including drop requests, shared order details, item specifications, and sizing information

  • Any information you voluntarily provide through communications with us (including email, messaging platforms, or social media)

We do not intentionally collect sensitive personal data unless required for the provision of our Services and expressly provided by you.

2. Purposes of Collection and Use

We collect and use personal data for the following purposes:

  • To organize, manage, and administer shared shipment requests and participation in drops

  • To contact you regarding drops you have requested or joined

  • To provide updates relating to shipments, payments, collection arrangements, or operational matters

  • To respond to enquiries, feedback, or support requests

  • To improve and optimise our website, services, and user experience

  • To comply with legal, regulatory, or operational requirements

Personal data is used solely for purposes reasonably related to the provision of Sharedo’s Services.

3. Disclosure of Personal Data

Sharedo does not sell, rent, or trade personal data.

We may disclose personal data on a limited and need-to-know basis in the following circumstances:

  • To logistics partners or service providers solely for the purpose of coordinating shipments or collections

  • Where disclosure is required or permitted by law, regulation, court order, or governmental authority

  • Where necessary to protect Sharedo’s legal rights or to prevent fraud or misuse of the Services

All third parties receiving personal data are required to handle such data in accordance with applicable data protection laws.

4. Data Storage and Security

Sharedo takes reasonable administrative, technical, and physical measures to protect personal data from unauthorised access, disclosure, alteration, or destruction.

While we endeavour to protect personal data, no method of transmission over the internet or method of electronic storage is completely secure. Accordingly, Sharedo does not warrant or guarantee the absolute security of personal data.

5. Retention of Personal Data

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws, regulations, or operational needs. When personal data is no longer required, it will be securely deleted or anonymised.

6. Cookies and Analytics

Sharedo may use cookies and analytics tools to collect information about how users interact with the website, including pages visited and usage patterns. Such information is used to improve functionality and performance and does not directly identify individual users.

You may adjust your browser settings to refuse cookies or to notify you when cookies are being used. Please note that disabling cookies may affect certain features of the website.

7. Your Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or incomplete personal data

  • Request deletion of personal data, subject to legal or operational obligations

Requests may be made by contacting us using the details provided below. We may require verification of identity before processing any request.

8. Third-Party Websites

The Sharedo website may contain links to third-party websites. Sharedo is not responsible for the content, security, or privacy practices of such third-party sites. Access to third-party websites is at your own risk.

9. Changes to This Privacy Policy

Sharedo may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date. Continued use of the Services after such updates constitutes acceptance of the revised Privacy Policy.

10. Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of personal data, please write in to us on our contact us page.